Effective Date: March 19, 2-25
IntroductionWelcome to iVive Health. These Terms of Use govern your access to and use of our website, services, and virtual health platform. By using our services, you agree to comply with these terms.
1. Use of Our Services
Our services are intended for individuals seeking health optimization and wellness guidance. You agree to use iVive in accordance with all applicable laws and regulations and not for any unlawful or prohibited purpose.
- You must be at least 18 years old to use our services.
- Our services do not replace primary care, emergency medical care, or insurance.
- You agree to provide accurate and complete information during consultations.
2. Medical Disclaimer
iVive provides functional medicine and health optimization services. However, we do not provide emergency medical care, diagnose acute conditions, or prescribe medications. Our services are not a substitute for traditional healthcare or a relationship with a primary care physician.
- Always seek medical advice from a qualified healthcare provider for medical emergencies.
- Any health recommendations provided by iVive are for informational purposes only and should not replace professional medical guidance.
3. Membership & Payment
By enrolling in an iVive membership or service, you agree to the following:
- Membership fees are due upon enrollment and are non-refundable.
- Payment plans, if available, must be completed as agreed upon.
- Memberships include consultations, lab tests, and other services as outlined in the plan.
- Cancellations must be submitted in writing before the renewal period.
4. Data Privacy & Security
Your privacy is important to us. By using iVive, you acknowledge that your data will be collected, stored, and processed in accordance with our Privacy Policy.
- We implement security measures to protect your personal health data.
- You are responsible for keeping your account information secure.
- iVive is not liable for unauthorized access to your data resulting from user negligence.
5. Limitation of Liability
iVive and its affiliates are not responsible for any damages resulting from:
- Your reliance on health recommendations provided by our services.
- Errors, delays, or interruptions in service availability.
- Third-party services, including lab partners and supplement providers.
- Any misuse of our services.
Our liability is limited to the amount paid for your membership in the preceding 12 months.
6. Modifications to Services & Terms
We reserve the right to modify our services, pricing, and terms at any time. Significant changes will be communicated via email or on our website. Continued use of our services constitutes acceptance of updated terms.
Contact Us
For any questions regarding these Terms of Use, please contact us at: care@ivive.health
By using iVive, you acknowledge that you have read, understood, and agreed to these Terms of Use.