Privacy Policy
Introduction
At iVive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and virtual health platform.
Information We Collect
At iVive, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, services, and virtual health platform.
Information We Collect
- We collect and process personal information to provide you with our health optimization services. This includes:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Health Information: Medical history, test results, symptoms, and any other details provided during consultations.
- Payment Information: Billing details and transaction records for membership and service payments.
- Technical Information: IP address, browser type, and website usage data for improving user experience.
How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage, and improve our virtual health services.
- To personalize your health recommendations and treatment plans.
- To process payments and manage memberships.
- To communicate with you regarding appointments, test results, and updates.
- To comply with legal and regulatory obligations.
We will never sell or share your personal information for marketing purposes without your consent.
How We Protect Your Information
We take the security of your data seriously. We implement industry-standard security measures to protect your personal and health-related information, including encryption, secure storage, and access controls. While we take every precaution, no system is completely secure, and we encourage you to use strong passwords and secure networks when accessing our services.
Sharing Your Information
We only share your data when necessary and with trusted third parties, including:
- Lab Partners & Diagnostic Services – To process lab tests and deliver results.
- Healthcare Providers – If necessary for coordinating your care and treatment.
- Payment Processors – To handle billing transactions securely.
- Legal Authorities – If required by law or to protect our legal rights.
All third-party partners are required to comply with strict confidentiality and security standards.
Your Privacy Rights
You have the right to:
- Access and review your personal information.
- Request corrections to inaccurate or incomplete data.
- Opt out of marketing communications.
- Request the deletion of your data, subject to legal and operational obligations.
To exercise your rights, please contact us at care@ivive.health
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your website experience. These help us analyze traffic, remember user preferences, and improve our digital services. You can adjust your cookie settings in your browser at any time.
Changes to This Policy
Changes to This Policy
We may update this Privacy Policy periodically to reflect legal, regulatory, or operational changes. We will notify you of significant updates through our website or email.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: care@ivive.health
By using our services, you agree to the terms of this Privacy Policy.
